Your privacy matters. Lora Tia respects your privacy and complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provisions of the GDPR.

1. Information We Collect

We may collect:

• Personal identifiers (such as name or email address).
• Account and usage data.
• Communications sent directly to us.

We collect only what is necessary to operate the platform.

2. Legal Basis for Processing (GDPR)

Personal data is processed under one or more of the following bases:

• Your consent.
• Performance of a service you request.
• Legitimate interests related to platform operation.
• Legal or regulatory obligations.

3. How We Use Your Information

Information is used to:

• Provide and maintain platform services.
• Communicate with users.
• Improve platform functionality and content.
• Ensure security and legal compliance.

Your data is never sold.

4. Cookies and Tracking

You may encounter cookies or similar technologies used for essential functionality and analytics. You can manage cookie preferences through your browser settings or consent banner where applicable.

5. Data Storage and Security

Data may be stored or processed in Canada or other jurisdictions with appropriate safeguards in place. Reasonable technical and organizational measures are used to protect personal information.

No system is flawless, but negligence is not tolerated.

6. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data.
• Request correction or deletion.
• Withdraw consent at any time.
• Request data portability (GDPR).
• Lodge a complaint with a data protection authority.

Requests can be made using the contact information below.

7. Data Retention

Personal information is retained only as long as necessary to fulfill its purpose or meet legal requirements.

8. Policy Updates

This policy may be updated periodically. Continued use of the platform constitutes acceptance of any changes.